Check-In & Check Out Times .

• Check out is 10 a.m.
• Check-in is 4 p.m. and is subject to Property availability.
• Late checkouts and early check ins are subject to a $30.00 an hour fee, unless you get permission from our office.
• Late arrival Check-in (after 5- p.m.) is available with advance notice and MUST BE PAID IN FULL.

Reservations

• Your deposit must be paid by credit card to confirm your reservation.
• Final balance MUST be paid in full 60 days before check-in.
• We accept all major credit cards.

Keys

• You will pick up keys at our office, or they will be in a lock box on the Property or a lock box at the office - You may have mailed keys mailed to you, however if this are not operational when you arrive a charge of $40 will be applied to issue new keys; this is because hotel style keys tend to get de-magnetized in the mail.  In any event the loss of keys will be billed at $25 per key. All keys not found in the lock box or in the Property will be billed at $25 per key including ski locker ski that are to stay in the Property occupied
• Emergency keys received from the lock boxes at the property and building areas MUST BE RETURNED they are emergency keys ONLY. Please understand that if this key is not returned to the lock box you received it from that your security deposit will not be returned.

Repairs

• We cannot guarantee air-conditioner or appliance breakdowns. If a problem should arise with equipment in a Property, a refund on rent will not be made. Repairs will be made as soon as possible.

Travel Insurance

• Travel insurance is available for your reservation. Travel insurance must be paid in full before the last payment is made for your stay. A brochure explaining the benefits, exclusions, and limitations will be sent to you upon confirmation.

Damage Deposit

• Security deposit shall be held by Rocky Mountain Resort Management until such time as all outstanding issues are resolved, if any with the Property occupied. The keys are returned, all keys hold a $25 deposit to be charged if not returned with 15 days of the stay.

PROPERTY ACCEPTANCE CONDITIONS:

• short-term renter agrees to accept the leased property in its present "as is" condition. short-term renter acknowledges that the premises and all systems serving the premises are in a good and working condition as of the Commencement Date of the short-term rental. Short-term renter shall also deliver the property back in the same condition.  Short term rental shall notify Rocky Mountain Resort Management or any deficiencies in the property within 2 hours of arrival to have it excused from any hold on damage deposit. If as deemed by Manager the property is in need of more than normal cleaning upon the vacating of the short-term renter, and additional fee may be charges to short-term renter to cover the cost of said cleaning and repair.

ENTRY AND INSPECTION:

• Short-term renter shall permit Owner and Manager (or Manager’s Agent or sub-contractor) to enter the leased property at reasonable times and upon reasonable notice (for the purpose of inspecting the premises; for making repairs; and to put up signs.

HOLDING OVER:

• Any hold over after expiration of the short-term rental (determined by the invoice ), with consent of the Manager, shall be constructed as a Day-to-Day Tenancy. Upon holdover all DAILY RENT may be increased by Manager. Short-term renter does understand that if the short-term renter does not vacate the property upon completion of this short-term rental, any and all fees incurred by current Manager or Owner, before, after, or during the short-term rental shall be the responsibility of the Tenant.

Owners Agent:

• Short-term renter understands that the Manager and the Manager’s Agents are agents of the Owner and owe fiduciary duties to the Owner only.

Cleaning

• Housekeeping service varies by complex or stay. Please check with us upon check-in for service provided.  Extra cleaning ordered during your stay will be billed to your account and short term renter agrees to pay for said cleans, or extra supplies ordered.  Excessive Cleaning as determined by our cleaning staff will be taken out of your deposit. Please notify us of any damages.

Lost and Found

• Management is not responsible for the loss of money, jewelry, or valuables of any kind. All items left behind by any and all guests are the sole responsibility of the guest. If you feel that you may have left an item behind, please call us so that we can search for it. If your item is found, we will return it to you for the price of postage plus a $15 surcharge. All items not called about or claimed within two weeks will be donated to a local charity.

Owner Termination

• Owner shall have the right to review any and all rental bookings within 7 days of the booking and after interviewing said tenant may without reason or cause reject and cancel the booking.

 Age:

• MUST BE 21 TO MAKE RESERVATIONS

 Monthly Reservation Cancellations

• MONTH LONG- SEASONAL CANCELLATION POLICY If cancelled OUTSIDE of 60 days 50% of monies paid. If cancelled LESS than 60 days, all monies paid are forfeited except for what can be rebooked. If cancelled LESS than 30 days for DOCUMENTED MEDICAL reasons pertaining to a guest IN THE RENTAL PARTY, 50% of monies paid will be forfeited.

Occupancy

• Occupancy of the Property you have rented is listed below.  Any violation by having more people in the property than listed below will be subject to a charge of $50 per person per night over the occupancy as listed below and a surcharge of $100 in cleaning fee.  All additional people accepted by Rocky Mountain Resort Management must be acknowledged in writing and signed by management or Rocky Mountain Resort Management may assess the above charges or require the guest to vacate the property with no refund or proration of charges.  Tenant agrees to abide by Rocky Resort Management's request to vacate or pay the additional charges as determined by Rocky Mountain Resort Management 

__________________________________________________________

Vacation Condos/Homes Listed For Sale

• In some cases, Vacation Condos/Homes my be listed for sale. In the event you reserve a Condo/Home that has been sold, you will be notified by our office. Guests may be moved to an alternative Condo/Home, and we will in good faith will make every effort to relocate guests into similar accommodations, but if the substitute property is more expensive, the guest must pay the difference. If the guest chooses not to pay the difference, all monies will be refunded.

Cancellations

• Guests must cancel with at least a 60 day notice to receive any rental refund. All other refunds are subject to a cancellation fee of 20% or the initial deposit.  You may purchase coverage that is 6.5% of the total rental charged at the time of payment which allows cancellation up to and during your stay.

VACATION RENTAL INSURANCE-Sporting Benefits

•        Vacation rental insurance has been included as a pre-priced component of your vacation rental package. Vacation rental insurance provides added financial protection against lost trip deposits and fees which occur as the result of unforeseen covered event (s). Vacation rental insurance benefits include protection for trip cancellation, trip interruption, travel delay, emergency medical transportation, and other losses. Policy benefits, along with applicable definitions and terms and conditions of coverage, are fully described in your insurance policy. It is your responsibility to consult the policy, and discuss this coverage with your rental agent or the insurance company if you have any questions about the policy and what it covers, prior to travel. The cost of this insurance is 6.5% of the rental rate. If you elect NOT to purchase vacation rental insurance, you may delete the charge by initialing where indicated on your lease. Coverage begins when the insurance premium is paid in full, and cannot be purchased after final payment has been made. Once the insurance premium is paid, you have 10 days in which to review your policy if you have not already departed on your trip or filed a claim, after which point the policy is non-refundable.

 Property Damage Protector

•       Property Damage Protector is a damage deposit alternative, which provides additional protection for you. Property Damage Protection protects you from financial liability for damage to, or theft of, covered real or personal property belonging to the property owner, while you occupy the home. Coverage for these benefits is limited to trips of 120 days. For a complete description, including the exclusions, conditions, and limitations that apply, please see the Certificate of Insurance/Policy. It is your responsibility to consult the policy and discuss this coverage with your rental agent or the insurance company if you have any questions about the policy and what it covers, prior to travel. The cost of this insurance is $49.99 for trips up to 30 days and $89.99 for trips of 31 – 120 days. If you elect NOT to purchase Property Damage Protection, you may delete the charge by initialing where indicated on your lease. Coverage begins when the insurance premium is paid in full and cannot be purchased after final payment has been made for your trip. Once the insurance premium is paid, you have 10 days in which to review your policy and obtain a full premium refund, if you have not already departed on your trip or filed a claim.  After 10 days the premium is non-refundable.

ORDINANCES AND STATUES:

• short-term renter shall comply with all statues, ordinances and requirements of all municipal, state and federal authorities now in force or which may hereafter be in force, pertaining to the use of the premises. If short-term renter in found to be in violation of any of the above and is then forced to vacate before they so choose, rent shall not be refunded

Property Amenities:

• Amenities at a property are out of the control of Rocky Mountain Resort Management Therefore any downtime in said amenities will not be compensated for by Rocky Mountain Resort Management.  Any and all compensation for guest will be sought after by guest from the Managing entity of said association.

House Rules:

• In the event that the Property is a portion of the building, compound, area or association containing more than one Property, the short-term renter will abide by any and all rules established for such areas, whether promulgated before or after the execution of this agreement, including but not limited to rules with respect to noise, odors, disposal of refuse, pets, parking and use of common areas. short-term renter shall comply with all statutes, ordinances and requirements of al municipal, sate and federal authorities now in force, or which may hereafter be in force, pertaining to the premises, occasioned by or affecting the use thereof by the short-term renter. If short-term renter in found to be in violation of any of the above and is then forced to vacate before they so choose, rent shall not be refunded

Miscellaneous

• We cannot guarantee the comfort of sleeper sofas. We recommend they be used by children. We will not give a refund due to their discomfort.
• All keys mailed to tenant must be returned to the office, left in the Property or by mail at check-out - mailed back to Rocky Mountain Resort Management PO Box 261487 Littleton, Co 80163.
• Upon arriving please inspect your Property and notify us immediately if there are any problems.
• All rent is subject to sales tax.
• The maximum occupancy stated is strictly enforced.
• Absolutely No Pets are allowed in our properties. This rule is strictly enforced.
• Absolutely No Smoking in our properties. This rule is strictly enforced

• There may be a connivance basket in your property.  If you choose to take items from that basket you understand and agree that the cost will deducted from your security deposit.